BT Wholesale Interconnect Down

Resolved

BT wholesale have confirmed an issue with a router in London, which were connected to. They are waiting for replacement parts to arrive we should have further updates in the next hour.

Services remain online via additional host links on our network.

We have been alerted to an issue affecting one of our BT Wholesale interconnects, which has gone offline. As a result, hundreds of users were briefly disconnected before automatically reconnecting via other BT Wholesale interconnects within our network.

We are raising this with BT Wholesale and will provide updates to this incident as soon as further information becomes available. End users will likely have experienced an outage of approximately 10 seconds while their connection was rerouted.